FAQ
1. What does runescape2gp.net(our website) do?
runescape2gp.net provides a variety of services for online gamer. Chiefly, we are the seller of game currency for massively multiplayer online games, such as Lord of The Rings Online , Vanguard-Saga of Heros . runescape2gp.net has built its reputation based on competitive pricing, fast deliveries and a reliable and consistent service.
2. What is runescape2gp.net dedicated to ?
runescape2gp.net is a company that has evolved to serve the needs of the MMOG community. We are entirely devoted to enhancing the online gaming experience of all by providing a service that adds to the enjoyment of tens of thousands of our customers' online adventures every day. runescape2gp.net has attained its position by being flexible and adaptable, and we will continue to be sensitive to the changing needs of online gamers world wide.
3. The reason of live help is not responding,may result from?
The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience a slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please kindly try again or email us if you have any difficulties in messaging us.Please kindly try again or email us if you have any difficulties in messaging us. Furthermore, you can contact us by phone 24/7: 1-717-798-8417, we are glad to answer you any question.
4. I have ordered on the wrong server or character name. What shall I do?
Please send us an email using your Paypal email address, or contact us by our live chat, representing that you have placed the order from, your order number, as well as the correct server or character name. We will make delivery according to the new instructions given.
5. What is a pending e-check,and why do I need to wait for it to clear?
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check is cleared, the money is transferred to runescape2gp.net's account and then delivery can take place immediately thereafter.
6. What security precautions are taken to protect my private information ?
runescape2gp.net takes the protection of our clients' personal information more seriously.We have various system in place to screen each and every order for anything that might seem amiss,and since our operation runs 24hours, we're vigilant.The information you submitted never disclosed to any third party.
And the method of data transferring will occur either over Versign encrypted website or though a personal call. We guarante the transaction secure.
7. If I buy one or some,how do I receive it ?
The business our sales handle exactly like currency-sale.We will log-into the game and handle the deal to your character which we have decided inside the game.
8.How do I check the status of my order ?
It's easy to check the status of your order.Firstly,log-into our live-chat,then you can inquire some items to our online customer service in real time,or e-mail us(that we will give a reply within 24 hours).
9. Why I need put home phone number ?
ALL first purchasers, whose payments exceed 80 dollars, will be receiving a phone call to verify the order . Returning customers who have been verified will not be required to be called again in most cases.So make sure that your home phone number is included (Which matches the confirmed address) in the notes of paypal payment. Please provide with a time a which we should call you to verify the purchase.
10. Are there other ways to send payment other than Paypal?
Yes! In addition to PayPal you may also pay with your Visa or MasterCard, or you can send us your payment via Western Union, Money Gram or Moneybookers. Either payment solution will result in a speedy delivery. If you wish to entirely avoid the use of online payment methods, we offer a third option of sending a money order. Money orders however typically take up to 10 business days to process due mail delivery times. If your credit of PayPal was not verified, or your payments exceeding 80 dollars, we highly recommend you use either Western Union, Money Gram or Moneybookers for faster service. If you have any difficulty in using Western Union, Money Gram or Moneybookers, please contact us without hesitation.
